Count on your BMW dealer to keep you confidently on the road. With personalised offers and our Proactive Care commitment, we guarantee your BMW receives the precise maintenance, repair, or service it needs. Rest assured, you're always in excellent hands.
With BMW Proactive Care, you receive proactive support in every situation. Whether in the event of an error message in the vehicle, the next due service appointment, a breakdown or an accident. We offer you the ideal solution for your BMW. Lean back and enjoy the benefits of BMW Service with Proactive Care.
We will proactively contact you through the My BMW App, by email or directly in your vehicle. In urgent cases, we will call you (enabled in select vehicles).
The BMW Teleservices technology in your vehicle will notify you when a service is due and sends the vehicle-related service data automatically to BMW. Book your next service conveniently online.
Is your BMW in for Service? We keep you informed with personalised service videos to enhance your experience. If you have any questions, simply contact us for assistance.
To enable us to contact you, please consent to the Privacy Policy in the vehicle, and communication from your BMW Dealer or BMW Australia. To make contact even easier, simply enable push notifications in the My BMW app.
BMW Proactive Contact is available for BMW models with BMW Operating System 7 (from version 07/2019) or later.
